Terms & Conditions

Our customers are offered a variety of payment methods within our invoicing system. This includes credit card and PayPal. We do not offer net terms, all payments are to be made upfront. 

All orders will be processed through our approval system and must be authorized prior to production. If there are any errors in the art or order confirmation a revised confirmation(s) will be sent for authorization. Please be sure that you receive your approvals. If you did not receive confirmation then we have not received your order.

Please allow for 7-10 business days for your order to be produced. Please allow for additional business days to complete orders over 500 units. Production times start after we receive order approval and/or art approval, whichever comes last. If you require a Firm In Hands date please contact your customer service representative to verify availability.

We make every effort to ship your order complete, however you can expect an imperfect registration rate of between 1-3% per print location. If your order requires all garments to the exact piece please notify your customer service representative that your order is a "HARD COUNT" This may require additional production days.

Expect delivery to be made through Fedex, UPS, or USPS. Local clients are invited to contact customer service to coordinate pickup. We also offer free delivery to local clients in Panama City Beach Florida.  

If the product is damaged after it has been departed from our facility, we are not responsible for reimbursement or the replacement of damaged goods.